(and its Role in the Process Automation Landscape)
Robotic process automation is capturing news headlines. With all the hype, important questions remain to make this tangible for organizations. Where does RPA best fit into your enterprise-wide digital process automation strategy? When and where should you deploy this new technology? How best can you control and orchestrate bots to tackle complex processes, and what do you do when bots break?
Forrester Research Vice President and Principal Analyst Craig Le Clair, will level-set on the automation landscape and discuss what the RPA hype is all about. Ryan Duguid, Nintex Chief Evangelist, will provide practical guidance on using technology to improve the customer experience.
Key Takeaways:
- An overview of the current landscape and RPA hype
- The differences among process automation capabilities, and the role of AI
- How to leverage a combination of process management and automation to generate real results
