Managing IT's most time-consuming processes

How process management can transform organizational IT

The role of IT in todays digital era is getting harder and harder as more companies implement all their applications. How many times do we hear, “There’s an app for that,” and IT roles their eyes because it’s another thing for them to manage? Your role as an IT administrator has become more an app wrangler then an inventor. It doesn’t have to be that way. You can get back to making a difference again, instead of drowning in the wave of application maintenance and manual processes.

There are ways to automate manual processes, all without having to write code. We want to help you move away from managing the mundane tasks so you can do your job. With the right knowledge, you can get rid of the bottlenecks of manual processes and repetitive tasks.

In this guide, we discuss these five ways to manual tasks that can be automated:

• Employee onboarding and offboarding
• Provisioning
• Hardware and software requests
• Message notifications
• Help desk support