Driving process excellence at UC Berkeley
Like any other large educational institution, the University of California, Berkeley, struggled with process management and documentation. There was a need to get something useful and accessible for frontline staff and customers. UC Berkeley combined a cloud-based process mapping and collaboration tool, Nintex Promapp®, and an overall process management approach. After a successful rollout, they are now expanding to other departments and UC Campuses.
Watchthe recording to learn more about:
- The importance of structure in successful process management
- Lessons learned from BPM rollout
- Aligning strategy with the choice of tools, to support successful project outcomes
