IOZ was founded in 2007 to help businesses in the German-speaking regions of Switzerland to adopt SharePoint as the platform for their quality management systems. The company specializes in SharePoint and automation with Nintex, but realized that many clients still needed an effective and hassle-free solution for process mapping and management.
That solution, IOZ determined, was Nintex Process Management. It’s a complete business process mapping solution that simplifies process management with intuitive, flexible, and customizable tools that deliver total visibility and control over enterprise processes, encourage companywide collaboration, increase accountability, and improve processes themselves.
“Nintex Process Management is a simple, stable, and powerful way for our clients to manage their processes,” says Samuel Alessandri, IOZ’s CEO. “It is a great fit for us and our clients because they can use it to document workflows by themselves and, when they have more complex needs, we can provide just the right amount of consulting to help them succeed.”
Great fit for IOZ and their clients
Alessandri decided to revamp the quality management system at IOZ when he became CEO of the company—and used Nintex Process Management to do it. He and his colleagues identified and mapped 100 processes at IOZ, including some of which they were previously unaware of.
The results were dramatic. Employees gained a better understanding of IOZ’s processes and their roles in using those processes successfully. Alessandri shifted employee responsibilities to map to the company’s processes, so those with specific responsibilities now had the tools to carry them out. He weeded out process variations that had sprung up like weeds over the years, reducing the total number of processes at IOZ to 42, a streamlining of 58%.
Given the success of the project-management overhaul with Nintex Process Management, it was natural that other departments at IOZ would want to benefit from it, too. The company has expanded its use of Nintex Process Management to include HR, marketing, and others. Newly-hired marketing employees, for example, are more effective at a quicker rate because their work processes are clearly defined.
