Weeks before COVID-19 was declared a global pandemic, the Gallery implemented a new visitor registration to support updated business contingency requirements in just three days.
At the start of the COVID-19 outbreak, the National Gallery Singapore formed a committee to determine business contingency plans and realized the need to support contact tracing with a contact-free visitor registration form.
The Gallery’s IT team worked with SRKK, a Nintex Partner, to swiftly implement the visitor registration form using Nintex Automation CE in just three days. Visitors to the Gallery sign-in via an anonymous form accessible from their personal mobile device. Once submitted, all details are recorded in a SharePoint online list and any responses meeting flagged parameters are escalated to the museum’s security team.
Nintex Automation CE enables swift response
Operating one of the country’s biggest and most popular museums requires effective and streamlined processes. The Gallery has been using Nintex since 2018 to automate workflows, map and manage processes, and optimize back-of-house and front-of-house operations. When the Gallery’s COVID-19 committee determined the need to support contract tracing with a new visitor registration form, the Gallery’s IT Team knew that they could build a solution with Nintex Workflow Cloud.
Working with Nintex Partner SRKK, the visitor registration form was up and running in just three days, including testing and review with the COVID-19 response committee. The form’s fields can be easily updated as requirements and recommendations from regulatory authorities change. And if someone with the coronavirus visits the Gallery, the organization is able to provide data to support contact tracing to relevant authorities with no delay.
