“We don’t wait for problems to come to us,” says Robert Johnson, Senior Manager, Enterprise Transformation at Coke Florida. “We search them out, and proactively address them as part of our commitment to moving our business forward”.
Johnson and his colleagues in Coke Florida’s Enterprise Transformation Office have proven adept at finding and solving problems that might impede business growth. “Nintex is a key ally in how we go after problems and grow our business,” says Johnson.
Coke Florida began using Nintex Automation Cloud and process mapping in July 2018, when the business recognized automated workflow as a valuable way to integrate some of its disparate assets and processes.
Facilitating continuous improvement and more
With the implementation of Nintex Automation Cloud, Coke Florida’s transportation operations was one of the company’s first beneficiaries of Nintex capabilities. Existing operations were largely manual and used paper-based forms and processes to track critical information on assets and their locations across the business. The manual processes were time-consuming, cumbersome, and subject to error. Similar issues existed with paper processes used to track vehicles during the maintenance and service process.
“By implementing our transportation processes with Nintex Automation Cloud, the operations and the related processes became really clean, transparent, and effective,” Johnson says.
These operational improvements also became a model for how Coke Florida could benefit by using Nintex across various functions within the company. For example, more than 600 processes were housed in a legacy process repository that was mostly a collection of PDFs, videos, pictures, and spreadsheets. The volume and types of documents in the repository made it unwieldy to access and manage, and expensive to maintain. Coke Florida leveraged Nintex Forms and Nintex Process Manager to establish an easily accessible repository that provides visibility and control over key processes, encourages collaboration, and increases accountability.
Coke Florida’s experience with Nintex Forms, Workflow, Nintex Process Manager, and Nintex RPA also played a key role in 2020, when the company, like the rest of the world, focused on their response plans for the COVID-19 pandemic. Using Nintex capabilities, Coke Florida was able to implement an end-to-end solution for associate health tracking – from development to deployment in half the amount of time that would have been needed if other solutions were pursued.
