Solution Engineer
Remote - SingaporeAbout Nintex:
At Nintex, we are transforming the way people work, everywhere.
As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.
We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.
Working in Sales:
For the Nintex sales organization, the success of our customers and partners is at the center of everything we do. Our dynamic and vibrant team is highly motivated and ambitious, always driven to crush our numbers while having fun. Here, you’ll be a part of a supportive and energetic environment that values your expertise and dedication. We’re seeking experienced sales professionals that are not only driven to succeed but align with our values and culture.
About the role:
The Solutions Engineer is responsible for enabling and supporting the Nintex SI, NSI, ISV, partner channel, and New Logo, Cross-Sell and Up-Sell motions. Channel support includes regular enablement sessions, partner focused event participation, joint customer calls and development of technical enablement training. Evangelism for Nintex products to the existing Nintex community and prospective customers and partners via events, community participation or online channels. Establish use cases, support for POCs and product evaluations. Success Solutions Engineers in this role, require a passion for technology, with a desire to continuously learn and expand on that knowledge.
Your contribution will be:
- Research, explore and identify customer business problems: Work with the Sales Reps to identify and explore a customer’s requirements. Helping to scope the right technical solution, establishing the potential for POCs and potentially refer the appropriate partner.
- Product Demonstrations and Technical Presentations across the Nintex Platform: Working with internal sales and channel partners to validate customer requirements and jointly deliver product demonstrations and technical presentations that showcase potential solutions and assist in the technical closure of a deal. This also includes thought leadership at conferences, webinars and community engagements with the aim to create a one to many technical partner channel and community interaction. This would increase partner knowledge, engagement, and enablement to ensure best of breed solution delivery by Nintex partners. The Solutions Engineer will draw on the latest products and features as well as up to date marketing assets.
- Manage technical partner enablement: The Solutions Engineer manages and executes technical partner enablement programs for assigned Nintex solution partners. Ensuring the partner channel is regularly updated on best practices and new product technologies as well as undertakes the Nintex certification process. This will equip partners with the right knowledge and tools to provide professional services to customers and proactively pursue new opportunities with prospective and existing customers. The enablement program will be executed by partnering closely with the Partner Account Manager or Strategic Partner Manager who is commercially responsible for the assigned partner accounts.
- Assisting partners with development of value propositions: Working with the partner account manager and assisting relevant teams within Nintex’ partners to develop new value propositions and associated demonstrators. This will help expanding our partner’s market reach, drive innovation and ultimately open new opportunities with new and existing customers.
- Monitoring of technical roadblocks to influence product roadmap decisions: Act as the conduit between the community and Nintex’ product management team. The Solutions Engineer will identify, explore and document use cases that help deliver best of breed and innovative solutions. Partnering with the product management team, the use cases will have a pivotal influence on the Nintex product roadmap.
- Platform evangelism and management of social media efforts: Drive awareness of the Nintex platform through participation in community events including Nintex User Groups, conferences, the Nintex Community, blogs and social media This may include Twitter, Facebook, LinkedIn and regionally relevant social media platforms. Showcasing best practices, new product developments and innovative solutions that spark new ideas and drive awareness for prospective and existing customers and partners.
- Maintain a close relationship with regional vTEs: virtual Technical Evangelists (vTEs) are an extension of the Nintex Presales team into the Nintex partner base. They are highly skilled in the Nintex Workflow Platform and assist in pre-sales as well as community events. The Solutions Engineer will ensure that vTEs are enabled and skilled to a similar level of the Solutions Engineer.
To be successful, we think you need:
- 5+ years’ practical experience in workflow automation or document generation platforms is required. Knowledge of Nintex an advantage
- Experience working with Microsoft Power Platform
- Prior successful technology sales experience or experience in a customer-facing technology role
- 5+ years of practical experience implementing Microsoft or Salesforce solutions, specifically SharePoint, SharePoint Online, Dynamics 365, Office 365, Salesforce Sales Cloud or Salesforce Marketing Cloud
- Past experience with cloud computing architecture work, systems or application design is preferred
- Extraordinary presentation skills, with the ability to establish trust across a range of technical and non-technical audiences in English, plus other languages relevant within the region
- Experience with the Sandler selling methodology highly preferred
- Must hold themselves accountable and take action
- Must be able to thrive in a fast paced, high energy environment
What’s in it for you?
Our people work in the way that best suits them and their teams - whether at home, in an office, or another place that sparks creativity, focus, and collaboration. Our work environment is such that our people can successfully deliver their work while adequately supporting their lifestyle and preferences.
While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including
- Global Gratitude and Recharge Days
- Flexible, paid time off policy
- Employee wellness programs and counseling resources
- Meaningful peer recognition and awards
- Paid parental leave
- Invention/patenting assistance
- Community impact, paid volunteer time, and opportunities
- Intercultural learning and celebration
- Multiple tools through which to learn and grow, and an incredible global community
View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.
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