‘When you look at the career of Benjamin Franklin, lazy is not a word that comes to mind. From his work as an author and scientist to his political endeavors, he contributed a significant amount to the world as we know it. Still, he is credited as saying, “I am the laziest man in the world. I invented all those things to save myself from toil.”
‘What Franklin called lazy, we would call efficient. When you look at the achievements of great pioneers it becomes clear that they were not afraid of hard work, but they also did not waste their efforts on anything that did not drive them towards their goals. Their laziness when it came to mundane tasks fueled their advances in work that mattered, ultimately changing the world around them.
‘It is these same principles that are at the heart of continuous improvement, business process management and operational excellence.
‘While procedures and protocols within your teams may appear to be working, they might not be operating efficiently, and the difference could represent a considerable return for the organization.’
