Process Excellence Network
Thomas Kohlenbach
October 24, 2024
Process automation is a valuable part of the journey to process maturity, but it can’t chart the course there alone. It’s a tool that supports and drives process excellence at every step and in different ways, enhancing business outcomes and providing support for the work of continuous improvement through a variety of functions. Process automation isn’t a solitary solution to process problems, but it does provide valuable support in the pursuit of process excellence if businesses can identify their stage in the process maturity journey and utilize the tools effectively.