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Process automation and assumed knowledge

PEX | Process Excellence Network logoProcess Excellence Network
Thomas Kohlenbach
September 24, 2024

As process management continues to evolve at a rapid pace, it pays not to forget the basics. Assumed knowledge may be common sense to everyone in your process initiative now, but there’s no guarantee they’ll be the ones revisiting the procedures and practices in years to come – or even in 12 months’ time. By recognizing the value of your process assets and properly capturing that content now, you’ll save yourself and your teams time and frustration, and lay a solid foundation for your future process excellence efforts.

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