As business leaders look to the future, they’re facing the challenge of creating sustainable automation strategies that support the entire organization. An August 2022 report by Forrester Research titled, The Four Drivers Reshaping The Future Of Process Optimization, is designed to help technology leaders prepare for the democratization of process optimization that’s coming their way.
Four trends that are shaping the future of process optimization and citizen development, according to Forrester Research.
- The increase of democratized development with low-code process automation technology
- The rise of digital nomads, empowered employees, and the gig economy
- The emergence of the automation fabric that weaves together the workforce, processes and technology
- The proliferation of mining and process discovery technology
Forrester suggests that these trends are all interconnected, recommending that businesses embrace and prepare for the opportunity that they offer and warning that ignoring them will impact critical business success factors such as employee retention and the drive toward an automation imperative.
Read the report to learn more.
