‘The tone and complexion of business conversations have changed a great deal in just a few short months. The overriding theme of many discussions is now operational efficiency, reducing debt overhead, and increasing revenue.
‘At the same time, outside and perhaps unanticipated forces are weighing on organizations to revisit their digital efforts. Businesses that rated their digital maturity highly at the end of last year received a jolt with the meteoric rise of conversational AI platforms like ChatGPT. The digital goalposts have shifted. All of a sudden, it became clear that no one was quite as advanced as they might have believed.
‘The drive to increase efficiency and to do more with less, coupled with a desire to maintain or even increase digital maturity, is leading organizations of all types to run some gap analysis over their operations and environments.
‘The analysis results are likely to highlight aspects of transformation planning that need additional attention — especially process automation, given it has considerable promise and capability to power a renewed efficiency drive. But this drive will look very different to how it might have been approached in the past.’
Read the full article by Chris Ellis, Nintex Pre-Sales Director, on Reworked.
