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Customer onboarding

Give customers control with automated service onboarding

Make it easy for consumers to request and track utility services. With Nintex, they can drive their own experience while staying informed every step of the way.

Benefits

Fewer errors

Give customers control of their own onboarding process to help eliminate mistakes and streamline the overall process.

Real-time visibility

Give full transparency into every step of the process, so that customers and providers stay on the same page.

Faster completion

Map and automate key steps to reduce delays and help both parties more quickly reach completion.

Speedy onboarding

Give customers a great first impression with faster, self-service utilities onboarding

When customers sign up, the first experience sets the tone for your entire relationship. Nintex helps you automate the onboarding process, getting customers set up faster and with fewer mistakes while minimizing management costs. With quicker billing and revenue collection, you give customers a great first impression and build a strong foundation for success.

Satisfying service

Faster setup, happier customers

Slow, paper processes frustrate everyone and cause delays – even more so in bureaucracies. Automating and streamlining customer onboarding speeds up the entire process and keeps your customers satisfied from day one.

Take control

More process visibility

Nobody likes delays, especially when they’re caused by outdated manual steps. Gain back control and see more of what’s happening at every stage of the process by automating customer onboarding.

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Why Our Customers Trust Nintex on

A tool to automate everything

We have implemented solutions that will be used by any user, i.e. Company gift and business declaration system, to training requests. We also have solutions in Supply Chain, HR, Engineering, Mining, IT all the way up to our Company Secretary.

A tool to automate everything

Nintex has an ROI report that analysis all workflows in your environment and time spent on developing the workflows . We have paid off our investment in the first 12 months according to this report.

Nintex process automation can make your organization more efficient!

We use Nintex Platform internally for requesting new project sites in Office 365 for new customer projects. The administrator and project manager fill out a Nintex form with the client and project-specific details, which is saved in a SharePoint list. We then use a Nintex workflow for approvals and site creation.

Nintex process automation can make your organization more efficient!

Nintex focuses on process automation and they are very good at it. Any business process an organization has that requires approvals and especially where those approvals vary (e.g., higher request PO amount requires more approvals) are well suited to automation with the Nintex Platform. Nintex also has a robotic process automation (RPA) tool, which allows for automation of manual processes using any software accessible by a user's workstation. And Nintex offers a process mapping tool that allows organizations to map business processes (manual or automated) in a standardized manner in a central portal.

Nintex process automation can make your organization more efficient!

Yes, non-IT staff use Nintex–some as users (filling out forms, approving and rejecting tasks, etc.) as well as implementers. The no-code capabilities of Nintex allow non-technical users to create forms and even workflows with minimal training. If a user can map a business process using a tool such as Visio they can easily learn how to create a workflow to automate that process.

Nintex process automation can make your organization more efficient!

We use Nintex Platform in both Office 365 and Nintex Workflow Cloud (NWC), and most of our clients do the same. The ability to leverage the NWC platform has been specifically helpful when integrating with other cloud platforms such as Box, SalesForce, etc.

Nintex process automation can make your organization more efficient!

Integration – easily integrate with line of business applications you already have

Nintex process automation can make your organization more efficient!

Ease of use – no code development of forms and workflow

Nintex process automation can make your organization more efficient!

Process mapping – mapping your business processes in a central portal for knowledge management and to find opportunities for automation & efficiency gains

Nintex process automation can make your organization more efficient!

Nintex has shown an ability to provide positive ROI at our organization and for the clients we work with on a daily basis.

Streamline, automate, and solve with Nintex

Explore related use cases showing how Nintex solves real-world business problems, from automating routine tasks to simplifying complex workflows.

Use case

Contract management

Finalize contracts more easily, close deals quicker, and make time for other business. See how Nintex can help with sales contract management.

Learn more about Contract management

See for yourself

Put Nintex to the test

Because seeing is believing, let us give you a firsthand look at how Nintex can work for you.