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Give customers the service they deserve

Great customer service means fast responses and quick resolutions. Automate your call center and ticketing processes to handle more requests, streamline operations, and solve customer issues faster.

Superior service

Keep your call center running smoothly

Use powerful automation to anticipate call volumes, optimize staffing, streamline call center tasks, and create a knowledge base so your team can quickly find answers and fix issues.

Collect customer feedback the easy way

Automate surveys to capture valuable insights from customers, partners, or employees and make sure the right people get the feedback they need – digitally, fast, and hassle-free.

Boost engagement and communication

Keep things simple by automating document management, securing sensitive data, and cutting down on paper. Build trust and customer loyalty with clear, targeted messages.

Satisfied customers

Guide your agents to help your customers

Give your frontline team the info they need, right when they need it, to give customers better service and sales assistance. Keep your agents in the know and see results that improve your bottom line.

Mobilized client services

Simplify data collection

Streamline how you gather and process data in the field to deliver faster, more effective service. No matter how big or small the task, Nintex Automation saves time by eliminating manual data entry.

Hello there

Welcome new customers

Create self-service tools that make life easy for new customers without skimping on support. Let automation reduce admin work, speed up tasks, and transform your onboarding.

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Deliver a seamless experience

Automate workflows to collect customer details, update ticket status, and connect to knowledge bases. All of which leads to quicker, more accurate responses and happier customers.

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Why Our Customers Trust Nintex on

A tool to automate everything

We have implemented solutions that will be used by any user, i.e. Company gift and business declaration system, to training requests. We also have solutions in Supply Chain, HR, Engineering, Mining, IT all the way up to our Company Secretary.

A tool to automate everything

Nintex has an ROI report that analysis all workflows in your environment and time spent on developing the workflows . We have paid off our investment in the first 12 months according to this report.

Nintex process automation can make your organization more efficient!

We use Nintex Platform internally for requesting new project sites in Office 365 for new customer projects. The administrator and project manager fill out a Nintex form with the client and project-specific details, which is saved in a SharePoint list. We then use a Nintex workflow for approvals and site creation.

Nintex process automation can make your organization more efficient!

Nintex focuses on process automation and they are very good at it. Any business process an organization has that requires approvals and especially where those approvals vary (e.g., higher request PO amount requires more approvals) are well suited to automation with the Nintex Platform. Nintex also has a robotic process automation (RPA) tool, which allows for automation of manual processes using any software accessible by a user's workstation. And Nintex offers a process mapping tool that allows organizations to map business processes (manual or automated) in a standardized manner in a central portal.

Nintex process automation can make your organization more efficient!

Yes, non-IT staff use Nintex–some as users (filling out forms, approving and rejecting tasks, etc.) as well as implementers. The no-code capabilities of Nintex allow non-technical users to create forms and even workflows with minimal training. If a user can map a business process using a tool such as Visio they can easily learn how to create a workflow to automate that process.

Nintex process automation can make your organization more efficient!

We use Nintex Platform in both Office 365 and Nintex Workflow Cloud (NWC), and most of our clients do the same. The ability to leverage the NWC platform has been specifically helpful when integrating with other cloud platforms such as Box, SalesForce, etc.

Nintex process automation can make your organization more efficient!

Integration – easily integrate with line of business applications you already have

Nintex process automation can make your organization more efficient!

Ease of use – no code development of forms and workflow

Nintex process automation can make your organization more efficient!

Process mapping – mapping your business processes in a central portal for knowledge management and to find opportunities for automation & efficiency gains

Nintex process automation can make your organization more efficient!

Nintex has shown an ability to provide positive ROI at our organization and for the clients we work with on a daily basis.

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Ready to see how Nintex can benefit your business?