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Chatbots

Implement intelligent, conversational AI-powered chatbots

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Benefits

Improve user experience

Use a chatbot to find and return the information that the user has requested quickly and accurately.

Leverage artificial intelligence

An intelligent chatbot can understand natural language and answer questions, hear commands, and perform translations.

Add a human element

Escalate a request to a human employee when a bot deems it necessary.

Instantly provide the resources users need

Enterprise systems are highly complex and not particularly user-friendly. Information is often siloed and users don’t have quick access to the information they use most frequently. With proper integrations in place, chatbots can instantly connect to enterprise data sources and pull up information, or take quick action on tasks.

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Ask questions, receive answers

Our intelligent chatbot solution leverages robotic process automation technology and K2 Software to facilitate conversational experiences with users. It enables users to ask questions, receive answers, and complete tasks quickly using natural dialogue.

Screenshot of the user-interface, showing the setup of a Chatbot.

AI-powered chatbots

Users can converse with a chatbot using text, interactive cards, or speech. The conversation can be a quick question and answer, or a sophisticated conversation that intelligently provides access to services. The bot actively learns with each conversation to ensure the services continually learns to be more natural, accurate, and helpful.

Work with a trusted partner

Nintex Partner rapidMATION automates processes using both humans and software bots. Their specialties include digital process automation (DPA), robotic process automation (RPA), artificial intelligence (AI), and chatbots.

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Why Our Customers Trust Nintex on

A tool to automate everything

We have implemented solutions that will be used by any user, i.e. Company gift and business declaration system, to training requests. We also have solutions in Supply Chain, HR, Engineering, Mining, IT all the way up to our Company Secretary.

A tool to automate everything

Nintex has an ROI report that analysis all workflows in your environment and time spent on developing the workflows . We have paid off our investment in the first 12 months according to this report.

Nintex process automation can make your organization more efficient!

We use Nintex Platform internally for requesting new project sites in Office 365 for new customer projects. The administrator and project manager fill out a Nintex form with the client and project-specific details, which is saved in a SharePoint list. We then use a Nintex workflow for approvals and site creation.

Nintex process automation can make your organization more efficient!

Nintex focuses on process automation and they are very good at it. Any business process an organization has that requires approvals and especially where those approvals vary (e.g., higher request PO amount requires more approvals) are well suited to automation with the Nintex Platform. Nintex also has a robotic process automation (RPA) tool, which allows for automation of manual processes using any software accessible by a user's workstation. And Nintex offers a process mapping tool that allows organizations to map business processes (manual or automated) in a standardized manner in a central portal.

Nintex process automation can make your organization more efficient!

Yes, non-IT staff use Nintex–some as users (filling out forms, approving and rejecting tasks, etc.) as well as implementers. The no-code capabilities of Nintex allow non-technical users to create forms and even workflows with minimal training. If a user can map a business process using a tool such as Visio they can easily learn how to create a workflow to automate that process.

Nintex process automation can make your organization more efficient!

We use Nintex Platform in both Office 365 and Nintex Workflow Cloud (NWC), and most of our clients do the same. The ability to leverage the NWC platform has been specifically helpful when integrating with other cloud platforms such as Box, SalesForce, etc.

Nintex process automation can make your organization more efficient!

Integration – easily integrate with line of business applications you already have

Nintex process automation can make your organization more efficient!

Ease of use – no code development of forms and workflow

Nintex process automation can make your organization more efficient!

Process mapping – mapping your business processes in a central portal for knowledge management and to find opportunities for automation & efficiency gains

Nintex process automation can make your organization more efficient!

Nintex has shown an ability to provide positive ROI at our organization and for the clients we work with on a daily basis.

Related use cases

Explore how Nintex solves real-world business problems, from automating routine tasks to simplifying complex workflows.

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Use case

Help desk support

Eliminate repetitious tasks by automating the help desk support and case management. See how Nintex automation can help.

Learn more about Help desk support
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See for yourself

Put Nintex to the test

Because seeing is believing, let us give you a firsthand look at how Nintex can work for you.